Terms of service
Overview
This website is operated by Balanced Day Living. Throughout the site, the terms “we”, “us” and “our” refer to Balanced Day Living. By visiting our website and/or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”).
Please read these Terms carefully before using our website. If you do not agree to all the Terms, you may not access the website or use any services.
1. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission from us.
2. Products & Descriptions
We aim to ensure that all product descriptions, images, and details are accurate. However, natural products such as crystals and gemstones may vary in colour, size, shape, and pattern due to their natural origins and handcrafted nature.
All product descriptions and information are provided for general informational purposes only and are not intended as medical, legal, or professional advice.
3. Orders & Payments
By placing an order, you agree that all information provided is accurate and complete.
We reserve the right to cancel or refuse any order at our discretion, including but not limited to suspected fraud, pricing errors, or product availability issues.
Payments must be received in full before orders are processed and dispatched.
4. Pricing & Availability
Prices are subject to change without notice. We reserve the right to modify or discontinue products at any time without prior notice.
We are not liable for any modifications, price changes, or discontinuation of products.
5. Shipping & Delivery
Delivery times are estimates and may vary depending on location, carrier, and external factors beyond our control.
We are not responsible for delays caused by postal services, customs, or unforeseen circumstances once an order has been dispatched.
6. Returns & Refunds
Please refer to our Returns & Refunds Policy for full details on eligibility, processes, and conditions for returns and refunds.
7. Intellectual Property
All content on this website, including text, images, logos, graphics, and design, is the property of Balanced Day Living and is protected by applicable copyright and intellectual property laws.
You may not use, reproduce, or distribute any content without our prior written consent.
8. Limitation of Liability
To the fullest extent permitted by law, Balanced Day Living shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our products are provided for decorative, spiritual, and personal interest purposes only. Any beliefs or effects associated with crystals are not scientifically guaranteed.
9. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy. We take reasonable measures to protect your data in accordance with applicable UK data protection laws.
10. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.
11. Changes to Terms
We reserve the right to update, change or replace any part of these Terms at any time. It is your responsibility to check this page periodically for updates. Continued use of the website constitutes acceptance of any changes.
Contact Information
If you have any questions about these Terms, please contact us at:
info@balanceddayliving.co.uk